Privacy Policy

Last Updated: September 2025

ANASTARR LLC operates the Anastarr.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

 

 

Information We Collect

Personal Information When you visit our website or make a purchase, we may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through our payment processor)

  • Order history and preferences

Non-Personal Information We may also collect non-personal information about your visit, including:

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited and time spent on our website

  • Referring website

  • Device information

Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

 

 

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing and Customer Service

  • Process and fulfill your orders

  • Send order confirmations and shipping notifications

  • Provide customer support and respond to inquiries

  • Process returns and exchanges (as outlined in our shipping policy)

Marketing Communications

  • Send promotional emails about new products, special offers, and skincare tips (with your consent)

  • Personalize your shopping experience

  • Conduct surveys and gather feedback

Website Improvement

  • Analyze website usage and improve our services

  • Troubleshoot technical issues

  • Enhance website security

Legal Compliance

  • Comply with applicable laws and regulations

  • Protect our rights and prevent fraud

 

 

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers We may share your information with trusted third-party service providers who assist us in:

  • Payment processing

  • Shipping and order fulfillment

  • Email marketing services

  • Website analytics

  • Customer service support

These service providers are contractually obligated to keep your information secure and use it only for the services they provide to us.

Legal Requirements We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

 

 

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Payment Security All payment information is processed through secure, PCI-compliant payment processors. We do not store credit card information on our servers.

 

 

Your Rights and Choices

Email Communications You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

Access and Correction You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal and business requirements)

  • Object to or restrict certain processing activities

Cookie Control You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

 

 

Special Considerations for Organic Skincare

Ingredient Transparency We believe in full transparency about our organic and wildcrafted ingredients. Any personal information collected about skin sensitivities or allergies is used solely to:

  • Provide personalized product recommendations

  • Ensure customer safety

  • Improve our product formulations

Health Information Any health-related information you share with us regarding skin conditions or sensitivities is treated with the utmost confidentiality and is never shared with third parties except as required by law.

 

 

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

 

 

International Users

Our website is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

 

 

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@anastarr.com 

 

 

ANASTARR LLC • Sacred Skin, Sacred Art